Areas of Expertise

For the past two decades, the team at OPEN MINDS has been singularly focused on improving the management of behavioral health and social services in the United States. OPEN MINDS is a knowledge organization – with extensive market information and management best practices information on the behavioral health and social service field.

Our specialty is the domains of the health and human service serving consumers with complex needs; consumer seeking services in the following service areas:

• Mental health and addiction treatment
• Public health and chronic disease management
• Disability support services and long-term care
• Child welfare and family preservation

 

The Five Pillars of Management Competency

Over our twenty+ years of providing market intelligence and research and consulting services to hundreds of management teams in every niche of the health and human service field, OPEN MINDS has developed five core management competencies essential for optimal performance in the field. Whether you are a payer or provider, or other industry stakeholder these are the management competencies your team needs to maximize organizational efficiency and effectiveness.

Management Pillar	Executive Competency
Leadership & Governance	Board composition and board performance management Board meeting and governance management Executive team composition, performance management, and succession planning
Financial Management	Budgeting and financial management Financial risk management and medical economics Long-term financing and capital planning
Marketing & Innovation	Government, regulatory, and legislative relations Communications, public relations, and media management Marketing planning, strategic alliances, and community collaborations Service line development
Technology & Information Management	Organizational performance metrics management Information management infrastructure, including electronic health records, web site management, and telehealth management
Strategic Management	Strategic planning and leadership of organizational evolution Service line management and corporate compliance Human capital management