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Chronic Disease Management

The chronic disease management market encompasses consumers with chronic, complex conditions such as chronic kidney disease, diabetes, and heart disease. The challenges faced in this market are often compounded by the need for social services and supports. For provider organizations and health systems managing consumers with chronic conditions, a significant challenge that remains is addressing the rising cost of care for this population. As a result, payers are focusing on reducing the spend by increasing integrated models of care coordination across medical, behavioural, pharmacy, and social support systems. These new market forces are creating strategic opportunities for provider organizations that are serving this population.


The Dana-Farber Cancer Institute in Boston, Massachusetts launched a Neuro-Inclusive Oncology Care and Empowerment Program focused on integrating treatment and behavioral health services adults with intellectual/developmental disability (I/DD) who are diagnosed with cancer. The program provides psychosocial services to help people with I/DD cope with emotional stress through all phases of cancer treatment. It also provides neuro-inclusive training to staff and clinical professionals, and promotes system improvements to make treatment as accessible as possible. The… Read