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The Tech in Whole Person Care
Executive Briefing | July 31, 2026There is a lot of discussion of whole person care and integrated delivery systems. The question is what does a best practice model look like for whole person care for consumers with behavioral health conditions? According to a recent whitepaper,… -
Managing Permacrisis: Best Of The 2026 OPEN MINDS Strategy & Innovation Institute
Executive Briefing | June 18, 2026Last week’s institute in New Orleans had an unusually high energy feel. Great discussions throughout the week – but with an edge. I attribute it to the health and human service field moving from market turbulence to permacrisis. By definition, permacrisis… -
Kansas Awards Family Mobile Crisis Helpline Contract To Health Source Integrated Solutions, Replacing Carelon Behavioral Health
Weekly News Wire | June 8, 2026The Kansas Department for Children and Families selected Health Source Integrated Solutions to provide Family Mobile Crisis Helpline services, replacing incumbent contractor Carelon Behavioral Health. The contract’s initial term begins on July 1, 2026, and runs for three years, followed… -
Is The Behavioral Health Carve-Out Dead? A Payer Perspective On What’s Changing & What’s Not
On-Demand Institute Session | May 20, 2026This presentation took place at The 2026Â OPEN MINDSÂ Strategy & Innovation Institute. Jennifer Black, MA, LPC, Regional Vice President of Growth at Carelon Behavioral Health and Steven Pratt, M.D., Chief Medical Officer at Magellan Healthcare gave insights into payer priorities and… -
Building A Whole System For Whole Health: OPEN MINDS Publishes An Interview With Corbin Petro, CEO, Carelon Behavioral Health During Mental Health Month
Press Release | May 9, 2026GETTYSBURG, Pa. (May 9, 2026) — Mental Health Awareness Month 2026 kicks off at OPEN MINDS with a virtual interview with Carelon Behavioral Health’s (Carelon) chief executive officer, Corbin Petro. Carelon is one of the largest payers responsible for the… -
Proceed With Caution
Executive Briefing | May 5, 2026As part of the latest digital transformation in health care, clinical professionals appear to be fully embracing artificial intelligence (AI)—94% of physicians from 15 specialties reported either currently using AI or expressing interest in doing so, and among the 37%… -
Building A Whole System For Whole Health: A Conversation with Corbin Petro, Chief Executive Officer, Carelon Behavioral Health
Sponsored by Carelon Behavioral HealthExecutive Perspective | April 23, 2026Corbin Petro, Chief Executive Officer, Carelon Behavioral Health & Monica E. Oss, Chief Executive Officer, OPEN MINDS, sit down during Mental Health Awareness Month to discuss the current landscape of whole person care for consumers with mental illnesses and substance abuse conditions.… -
Crisis Impact
Executive Briefing | February 6, 2026It’s been more than five years since the 988 system in the U.S. went live (see 15% Of Mental Health Apps Refer Users To 988 & 24% Offer An Alternative Hotline). There have been local refinements along the way. Cleveland passed Tanisha’s… -
Briana Duffy
Team Member | January 22, 2026 -
Magellan Behavioral Health Of Pennsylvania Starts As New HealthChoices BH-MCO For Somerset & Bedford Counties
Weekly News Wire | January 13, 2026Magellan Behavioral Health of Pennsylvania (Magellan) started a new contract with Behavioral Health Services of Somerset and Bedford Counties, Inc., (BHSSBC) in Pennsylvania as the region’s new Medicaid HealthChoices behavioral health managed care organization (BH-MCO) on November 1, 2025. Magellan… -
California School Districts Have Billed $1.8 Million Through The Student Behavioral Health Initiative
Weekly News Wire | December 18, 2025California’s local education agencies (LEAs) and institutions of higher education (IHEs) participating in the multi-payer Children and Youth Behavioral Health Initiative (CYBHI) Fee Schedule program have billed $1.8 million during their first year for school-based mental health screenings, treatment, and… -
California Children & Youth Behavioral Health Initiative Fee Schedule Program
Market Intelligence Resource | December 16, 2025On October 2, 2025, the California Department of Health Care Services (DHCS) published this Fee Schedule Program for the Children and Youth Behavioral Health Initiative (CYBHI). DHCS contracted with a statewide third-party administrator (TPA) to support successful implementation of the… -
Queue The Cure
Executive Briefing | December 15, 2025Technology and analytics are an important ingredient in almost every domain of health and human services—including crisis services. That was the focus of my remarks in the recent podcast episode—Being There For Youth—of the 988 Crisis Jam Podcast. For organizations… -
Making Crisis Work, The Rural Edition
Executive Briefing | December 11, 2025There are over 10,000 mental health apps available to consumers (see Methods For Navigating The Mobile Mental Health App Landscape For Clinical Use). One question raised in a recent research article—Mental Health Apps And Crisis Support: Exploring The Impact Of… -
OPEN MINDS Institute Looks To The Future As Evolving Technologies Converge With Health Care Provider Organizations During The 2025 OPEN MINDS Technology & Analytics Institute
Press Release | November 9, 2025GETTYSBURG, PA. (November 9, 2025) — From October 21 – 23, 2025, 600 health and human services executives gathered in the heart of Philadelphia, Pennsylvania for The 2025 OPEN MINDS Technology & Analytics Institute. Held annually and renowned for keeping behavioral health care… -
Garbage In, Garbage Out
Executive Briefing | November 8, 2025Health and human services executives universally say they want performance metrics to make data-driven decisions. But according to a new survey—Clinical Architecture 2025 Healthcare Data Quality Report—poor data quality is a problem. Across the field, 79% of executives say poor… -
Will You Be Replaced By Technology?: Best Of The 2025 OPEN MINDS Technology & Analytics Institute
Executive Briefing | October 31, 2025“Will you be replaced by technology?”“Can you replace your staff with automation driven by artificial intelligence?” Those were questions asked more than once at last week’s 2025 OPEN MINDS Technology & Analytics Institute. The answer is, of course: It depends. And that could… -
What A Difference A State Makes
Executive Briefing | October 30, 2025A new look at health insurance coverage—Health Insurance Coverage By State: 2023 And 2024—found that the uninsured rate for all ages increased in 18 states and the District of Columbia and declined in two states from 2023 to 2024. As… -
Complicated Choices
Executive Briefing | October 17, 2025The health plan market has become increasingly complicated. Of the estimated 33 million people in Medicare Advantage plans, 50% were enrolled in either a UnitedHealthcare or Humana plan (see Most Medicare Advantage Markets Are Dominated By One Or Two Insurers).… -
An Update On Innovative New Payer Programs At CareFirst BlueCross BlueShield, Community Behavioral Health, Lucet Health & Carelon: A Roundtable Discussion
On-Demand Institute Session | October 15, 2025This presentation took place at The 2025Â OPEN MINDSÂ Technology & Analytics Institute. Attendees heard from Jennifer A. Schugam, LCSWC, MSW, Director, Behavioral Health | Health Services Division, CareFirst BlueCross BlueShield; Joseph J. DiMeo, Jr., MS, Behavioral Health Coordinator For Community Health… -
Advancing Crisis Care With Carelon Through Data-Driven Technology
On-Demand Institute Session | October 15, 2025This presentation took place at The 2025Â OPEN MINDSÂ Technology & Analytics Institute. Debbie Atkins, MAC, LPC, Vice President, Growth, and Neeraj Joshi, Senior Director Of Product Management of Carelon Behavioral Health, discussed their Crisis Administrative Service Organization (crisis ASO) model. This… -
Brighter Tomorrows: Building Next Generation Crisis Systems To Prevent Youth Suicide: A Discussion With Corbin Petro, Chief Executive Officer Of Carelon Behavioral Health
Sponsored by Carelon Behavioral HealthExecutive Perspective | September 26, 2025Corbin Petro, Chief Executive Officer, Carelon Behavioral Health & Monica E. Oss, Chief Executive Officer, OPEN MINDS, discuss the changing landscape of suicide prevention services and how Carelon is bringing science and data-informed approaches to ending youth suicide. Suicide is a leading… -
The C-Suite View: Best Of The 2025 OPEN MINDS Executive Leadership Retreat
Executive Briefing | September 25, 2025What is the c-suite perspective on the current economic climate? Most chief executive officers (57%) expect today’s political and economic uncertainty to last well beyond a year. And over half (52%) are investing for growth. These were the findings of… -
Leading The Change: Insights From Payers On Serving High-Needs Consumers While Staying Resilient
On-Demand Institute Session | September 18, 2025This presentation took place at The 2025Â OPEN MINDSÂ Executive Leadership Retreat. Bruce A. Eddy, Ph.D., Executive Director, Jackson County Community Mental Health Fund and Maureen Tarpinian, MBA, Chief Operating Officer, Carelon, discussed their perspectives on how the latest industry shifts are…
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