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Is Dr. Chatbot Legal?
Executive Briefing | May 18, 2026Earlier this month, the State of Pennsylvania sued Character.AI for sponsoring a chatbot that states it is a medical professional with a license (see State Sues AI Company After Bot Impersonates Doctor). A professional investigator from the Pennsylvania Department of… -
Breaking Down Silos: How One State Achieved 98% Faster Referral Response With Integrated Data & Coordination Tools
Sponsored by Bamboo HealthOn-Demand Webinar | May 14, 2026When referrals rely on phone calls and disconnected systems, individuals seeking behavioral health treatment can fall through the cracks. Delaware’s Division of Substance Abuse and Mental Health (DSAMH) faced this challenge head-on—transforming their fragmented systems use into a more connected,… -
Leveraging AI To Improve Referrals & Market Positioning: A Provider Organization Case Study
Management Newsletter Article | May 8, 2026“Marketing” has not always been treated as a strategic priority at health and human service provider organizations. Many executives have historically limited marketing to supporting referrals and revenue, rather than viewing it as a core component of organizational strategy. That… -
The Integrated Care Recipe
Executive Briefing | May 7, 2026One of the most common models for integrating primary and behavioral health services is the Psychiatric Collaborative Care Model (CoCM). And the use of the model is growing. Between 2018 and 2024, the number of commercially insured consumers involved in the… -
Kelly Johnson, MBA
Team Member | May 5, 2026 -
OPEN MINDS Announces 2026 Aging Services & Supports Summit To Focus On Innovative Care Models For Older Adults With Complex NeedsÂ
Press Release | May 2, 2026Gettysburg, PA (May 2026) — OPEN MINDS announced the 2026 Aging Services & Supports Summit, a full-day program focused on care models for older adults with complex needs. The Summit will take place August 12, 2026, as part of the 2026 OPEN MINDS Service Excellence Institute in San Francisco, California and will address… -
OPEN MINDS Selects Ten Market-Ready Innovators for 2026 Investment Pitch Day, Sponsored By Vista Care
Press Release | May 2, 2026Gettysburg, PA (May 2026)—OPEN MINDS announced the ten organizations selected to present at the third annual OPEN MINDS Pitch Day, sponsored by Vista Care, taking place June 10, 2026, as part of the second day of OPEN MINDS’ Strategy & Innovation Institute in New Orleans, Louisiana. As OPEN MINDS’ annual entrepreneurial showcase, Pitch Day is where emerging health and… -
The Ripple Effect
Executive Briefing | May 1, 2026There has been a lot of confusion about how last year’s Congressional budget bill, coined the One Big Beautiful Bill Act (OBBBA), signed into law on July 4, 2025, will affect Medicaid this year (see The 2025 Federal Budget Reconciliation Bill… -
Reinventing Mobile Crisis
Executive Briefing | April 29, 2026The use of mobile crisis teams (MCTs) is accelerating across the country. Between 2022 and 2023, there was a 19% increase in the number of MCT—from about 1,330 to 1,585. The MCT served more than 61,000 consumers in 2023, a… -
The QHIN Advantage
Executive Briefing | April 21, 2026Changes in federal and state health care policy—and the realities of health plan budgets—are going to bring more emphasis on performance incentives and value-based reimbursement in 2026. That was the conclusion of the recent analysis—2026 Value-Based Care Mandates: Financial Impact on… -
BRAINBox Solutions Expands Patent Portfolio Covering Diagnostic & Prognostic Technology For Concussion & Neurodegenerative Disease Tests
Market Watch | April 21, 2026BRAINBox Solutions has received three additional U.S. patents, expanding its intellectual property portfolio around technologies for diagnosing and monitoring concussion—also referred to as mild traumatic brain injury—and neurodegenerative diseases. BRAINBox Solutions is developing a diagnostic platform for concussion that combines… -
OPEN MINDS Adds New Full-Day Government Health Care Summit To June Institute Offering Strategies For Navigating Policy Changes & Budget Pressures
Press Release | April 18, 2026GETTYSBURG, PA. (April 18, 2026) — OPEN MINDS announced it will host the inaugural 2026 OPEN MINDS Government Health & Human Services Summit, sponsored by Bamboo Health as part of its annual Strategy & Innovation Institute in New Orleans this… -
Harmony Recovery & CaredFor Celebrate Seven Years Of Partnership
Press Release | April 18, 2026Long-standing collaboration demonstrates the power of sustained post-discharge engagement, Therapeutic Alliance, and community-driven recovery support (Tampa, FL – April 14, 2026) – CaredFor, the leading patient engagement and clinical outcomes platform for behavioral health organizations, and a subsidiary of ContinuumCloud,… -
Qualifacts Partners With Axis Case Management To Advance CalAIM ECM & Community Supports Across California
Press Release | April 18, 2026Axis Case Management to optimize CalAIM workflows, improve Managed Care Plan reporting, and scale Enhanced Care Management and Community Supports using the Qualifacts InSync EHR platform. Nashville, Tenn. & Rocklin, Calif., April 14, 2026 – Qualifacts, the leading behavioral health technology provider specializing in… -
OPEN MINDSÂ Announces 2026 Executive Leadership Retreat, To Be Held In Gettysburg, Pennsylvania In SeptemberÂ
Press Release | April 18, 2026Gettysburg, PA. (April 18, 2026)—OPEN MINDS announced the dates and location for the 2026 OPEN MINDS Executive Leadership Retreat: September 29–October 1, 2026, at The Hotel Gettysburg in Gettysburg, Pennsylvania. This year’s theme, Lead From The Inside Out: Revitalize Your Mindset As A Modern Leader, is based on the recognition that… -
Telehealth Alone Isn’t The Answer To Access
Executive Briefing | April 17, 2026Since the rapid uptake of telehealth delivered health care services during COVID, there has been an assumption that this shift would improve access to care in rural areas and health care shortage areas. But a new study—Mental Health Specialist Telemedicine Uptake… -
Bots Should Handle Volume, Humans Should Handle Reality
Executive Briefing | April 13, 2026A few brands that I previously loved have replaced all their humans in the customer service function—and have lost me as a customer. Here are a couple examples. I am a frequent guest in a particular hotel chain. They have… -
Crisis Services & Housing Innovations To Headline OPEN MINDS Core Executive Sessions At 2026 Strategy & Innovation Institute This JuneÂ
Press Release | April 11, 2026Scalability, Growth, Competitive Advantage & Measurable Strategic Objectives Complete The Lineup Of Core Executive Curriculum GETTYSBURG, PA. (April 11, 2026) — OPEN MINDS announced the lineup of core sessions and featured speakers for The 2026 OPEN MINDS Strategy & Innovation Institute. Designed to support senior executives… -
Core Solutions Introduces The Intelligent Care Record, Setting A New Standard For Behavioral Health
Press Release | April 11, 2026New system embeds AI directly into the care record to deliver real-time insight, streamlined workflows, and ethically designed intelligence for behavioral health and IDD providers KING OF PRUSSIA, PA. (April 11, 2026) — Core Solutions (Core), a leader in AI-powered solutions… -
OPEN MINDS Announces 2026 Service Excellence Institute Focused On Clinical & Operational ExcellenceÂ
Press Release | April 4, 2026Gettysburg, PA (April 4, 2026)—OPEN MINDS announced the dates and location for the 2026 OPEN MINDS Service Excellence Institute, taking place August 11–13, 2026, in San Francisco, California. As one of the few executive-focused events dedicated to service excellence in behavioral health, the Institute… -
OPEN MINDS Announces 2026 Autism & I/DD Executive Summit To Address Integrated Care Strategies For Co-Occurring Conditions
Press Release | April 4, 2026GETTYSBURG, PA. (April 4, 2026) — OPEN MINDS announced the 2026 OPEN MINDS Autism & I/DD Executive Summit, a full-day program focused on integrated care strategies for individuals with co-occurring intellectual and developmental disabilities (I/DD), mental health conditions, and substance use disorders. The Summit, sponsored by Monarch,… -
Cultivating Curiosity
Executive Briefing | April 3, 2026For consumers with intellectual/developmental disabilities (I/DD), my colleague agrees that whole person care models are increasingly the path to better health and lower total health care costs. This is due primarily to the functional effects of the disorders along with,… -
Qualifacts Introduces InSync Grants Module To Bring Audit-Ready Grant Management Directly Into The EHR
Press Release | March 28, 2026New embedded module helps behavioral health organizations manage grant funding accurately, reduce administrative burden, and strengthen compliance as funding scrutiny increases Nashville, Tenn., March 23, 2026—Qualifacts, the leading behavioral health technology partner specializing in AI-powered EHR and data solutions, today… -
Federal Policy Meets Clinical Innovation: A Conversation With ASTP/ONC
Sponsored by Core Solutions, Inc.On-Demand Webinar | March 27, 2026Despite record investment in behavioral health, millions still face months-long wait times and fragmented care. This webinar explores how federal policy and innovative health IT are working together to change that. On March 24, 2026, Talisha Searcy, Senior Advisor in… -
Organizations Don’t Fail By Reimbursement Alone
Executive Briefing | March 26, 2026What do managed care, whole person care, and value-based contracting have in common? They all work better when clinical leaders, not just business leaders, are shaping the decisions. I’ve long maintained that business leaders like me are happy to make…
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