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Strategy & Strategic Planning

Strategic planning is an essential business process for health and human service provider organizations. A strategic plan provides clarity and transparency from the board on performance expectations and priorities and serves as the overall foundation for organizational infrastructure development and operating plans. However, strategy is only one factor of the overall strategic planning process. Rather, strategy and strategic planning require a scenario-based, tactical, and detailed implementation and execution plan with the right management team and performance metrics to ensure the organization is progressing toward its strategic initiatives. Amid changing reimbursement models, consumerism, and other market disruptors, a strategic plan that is both market-focused and nimble is key for sustainability in an uncertain future.


Latest Resources
For organizations serving consumers with intellectual and developmental disabilities (I/DD), the workforce crisis remains a persistent challenge. In the recent report from the American Network of Community Options and Resources (ANCOR), The State Of America’s Direct Support Workforce Crisis 2023, 95% of responding organizations experienced moderate or severe staffing shortages in the past year.  And over three-fourths of those organizations reported turning away new referrals due to ongoing staffing shortages. How are organizations serving consumers with I/DD addressing the strategic… Read