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Case Study – Optimizing Whole Person Care: A Successful Integrated Care Model

May 17, 2022

Free Executive Web Briefing Courtesy Of NextGen Healthcare
May 17, 2022 | 1:00 – 2:00 p.m. Eastern

Join us as we take a closer look at a successful Integrated Care/Whole Person care program launched by Jewish Family & Children’s Services (JF&CS) in Arizona.

The move to Integrated or Whole Person Care has been a focus for the health and human services delivery market before the pandemic, while COVID served to highlight the importance of fully integrated care, especially for people living with complex health issues. Jewish Family & Children’s Service, Vice President of Integrated Health, will share with our audience her organization’s journey to integration.

Beginning more than 5 years ago, and encompassing a full spectrum of age ranges and conditions, we will hear how JF&CS was able to build integrated programs, overcome staff resistance, and use its robust data environment, to successfully integrate social determinant of health, behavioral health, and physical health care for its service recipients.

The webinar will be introduced by Graham Brown, MPH, a Senior Vice President at NextGen who will provide attendees with an overview of the state of integrated care nationally.

During this one-hour webinar attendees will learn about:

  • The benefits of integrated care for persons with complex needs
  • Functionality needed to succeed in integrated care
  • Best practices in keeping staff committed to the integration plan


May 17
1:00 pm - 2:00 pm
Event Categories:

Featured Speakers

Mary Jo Whitfield, MSW, Vice President of Integrated Health at Jewish Family & Children's Services

Mary Jo Whitfield, MSW is the Vice President of Integrated Health for Jewish Family & Children’s Services. Possessing 40 years of experience in the behavioral health field, Mary Jo has wide-ranging experience developing and implementing programs within Medicaid systems that provide services to children and families, persons with substance use disorders, and persons with serious mental illness. She has worked in direct service at the provider level and for the Regional Behavioral Health Authority. More recent achievements include: Established Integrated Healthcare Centers operating valley-wide, Child Crisis Hospital Team, Care Coordination Program, Youth in Transition Program, Zero to Five Project, and Case Management Programs for both children/youth and adults.

Graham Brown, MPH, Senior Vice President at NextGen® Advisors

Graham Brown is a principal and senior vice president with NextGen® Advisors focused on transforming care with provider organizations. His practice centers on accountable and value-based care strategy, population health management programs, and technology solutions for providers enabling new models of care delivery across the United States.

Mr. Brown is a former senior vice president and national practice leader for population health and clinical integration with GE Healthcare Partners (previously The Camden Group) where he led multidisciplinary client teams in strategy creation, program development, implementation, operations, and performance optimization engagements. He is an experienced leader in organizational development, managed care contracting, and change management initiatives.

Mr. Brown has over 25 years’ experience supporting provider groups, health and hospital systems, integrated delivery networks, and managed care payers to assess, design, contract, and implement systems and structures for population health management. He has worked nationally across the United States and Canada.

Sharon Hicks, MBA, MSW, Senior Associate at OPEN MINDS

Sharon Hicks, MBA, MSW, has more than 20 years of experience in the health and human service field. She has extensive expertise and a wide range of experience in health plan management, clinical operations management, and technology. A recognized thought leader among her peers, Ms. Hicks is a regular keynote speaker at industry conferences and association meetings, as well as an author of hundreds of articles and resources for professionals in both clinical and executive roles.

Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system. She served as the Chief Operating Officer for Community Care Behavioral HealthUPMC’s managed behavioral health organization responsible for $800 million in annual revenue. At Community Care, Ms. Hicks was responsible for all aspects of the organization’s operations, including fiscal, information systems, the claims processing department, and the design of clinical systems. She also managed the day-to-day operations of human resources, facilities, purchasing, and security.

Registration for this executive web briefing has been provided at no charge courtesy of NextGen Healthcare.

Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.

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About NextGen Healthcare

We empower the transformation of ambulatory care. You deserve a partner that can help navigate the journey of value-based care and ensure the best possible patient outcomes. We partner with practices of all sizes and specialties with our best ideas, capabilities, and support. The goal? Healthier patients and happier providers.

Achieve better clinical outcomes with a truly integrated solution for behavioral healthcare 

NextGen Behavioral Health Suite is a clinical and billing platform that provides integrated medical, dental and behavioral/mental health clinical records in a single, easy-to-use solution. With a comprehensive view of patient health and the ability to share information seamlessly, it streamlines workflow, improves clinical outcomes, and refines reporting while enhancing satisfaction for both clinician and patient.  

This robust solution is ideal for physician practices, community health clinics, behavioral health centers and public health departments that offer targeted case management, crisis intervention, residential substance use disorder (SUD) services, psychiatric rehabilitation, CCBHC support and more.

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