Thoughts On Change & Change Management For The New Year: Lessons Learned In A Decade Of Management Reengineering In Behavioral Health & Social Services

OPEN MINDS, The Behavioral Health & Social Service Industry Analyst

Industry Analysis

A couple months ago, I was asked to facilitate an executive retreat. The CEO threw me a real challenge - she asked me to come up with five key insights that I had learned from a decade of consulting with the management teams of behavioral health and social service organizations. I must say, this was a challenging exercise. After giving the matter some thought, I realized that the greatest learning wasn't about specific management disciplines like information systems specifications . . .