Are We in the Fast Lane on the Road to Irrelevance? The Question of Innovation in the Behavioral Health & Social Service Market

OPEN MINDS, The Behavioral Health & Social Service Industry Analyst

Cover Story

As 2006 came to a close, I spent a considerable amount of time reading a ‘wrap up’ of the strategic and management issues facing executives and policymakers in the behavioral health and social service field. My reading left me with one inescapable conclusion — the most fundamental problem in our sector is the inability of organizations to innovate and successfully bring new service innovation to the consumers that we serve.

My conclusion was based on two parallel trends . . .