How Competent is Your Management Team?: New Challenges in Behavioral Health & Social Services Require a New Skill Set

It is a whole new world for today’s managers in behavioral health and social services. For many organizations, economic pressures are making survival a serious challenge. In this environment all managers must know how to manage to the bottom line; they must understand concepts such as ‘unit costs,’ ‘productivity,’ and ‘workflow analysis.’ But these are only few of the many new developments in our field impacting how managers do their jobs.

Today’s managers must ensure fidelity to the evidence-based practices being internally utilized at their organizations, and monitor all performance-based contract requirements. It is also the . . .