Software Selection for Behavioral Health & Social Service Organizations: Assessing & Selecting Software to Meet Functional Business Needs (Part II)

OPEN MINDS, The Behavioral Health & Social Service Industry Analyst

Industry Analysis

Technology in general, and software in particular, is a “top of mind” issue for many executives in the behavioral health and social service field. In this article, we continue our discussion from the July issue on our recommended eight-step process for software selection.

Last month, we outlined the three core areas that organizations consider when evaluating software: customer responsiveness, functionality, and total cost. Customer responsiveness is complex. It can include a variety . . .