Newsletter Articles | July 31, 2008
Using the Balanced Scorecard to Improve Organization Performance: The Hillside Family of Agencies Case Study
OPEN MINDS The Behavioral Health & Social Service Industry Analyst
Case Study
Founded as an orphanage in 1837, Rochester, New York-based Hillside Family of Agencies is an umbrella organization that provides administrative and business support to seven affiliates, four of which offer services to youth and families, two which provide investment and fundraising support, and one which provides shared services. The Hillside Family of Agencies offers 150 services across 24 counties in central and western New York and Prince George's county in Maryland, with approximately 2,500 staff and . . .