The Business of Consumer-Run Organizations: Licensure, Accreditation, & Payment for Consumer-Run Services

OPEN MINDS The Behavioral Health & Social Service Industry Analyst

Tracking the Consumer Revolution

The business of operating consumer-run organizations (CROs) creates serious questions among traditional behavioral health  provider organizations, consumers, and consumer family members alike. Are consumer-run programs or organizations legitimate? Do they have rules? Are they accountable? Who provides accreditation or licensure to the program, organization, or staff? If you have asked yourself these questions, you are not alone. Running the ‘business side’ of any organization is critical to ensuring organizational longevity, the mission’s success, consumer safety . . .