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Medicare Launches Home Health Patient Experience-Of-Care Star Ratings

On January 28, 2016, the federal Centers for Medicare & Medicaid Services (CMS) introduced new patient experience of care star ratings for Home Health Compare to augment previously posted information about home health provider organization performance in nine areas. The system now rates home health provider organizations based on consumer responses about their experience of care on the Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey. Of the more than 11,000 home health provider organizations with data on Home Health Compare, about 6,000 now have star ratings for the overall patient experience of care . . .

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