“Change occurs when excuses pivot to execution,” said Ryan Lilly, author on economic development and entrepreneurship. And every day this week, I have been impressed with the many 'pivots' executives in the field are making.

Many have moved their office to their kitchen tables and are sharing space with children attending school on Zoom. Others who have given up on commercial supplies of personal protective equipment like masks are turning to their communities for homemade options. Those who are not able to get the emergency funding from federal loans and grants are talking to their bankers and negotiating with their . . .

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Strategy & Strategic Planning

Strategic planning is an essential business process for health and human service provider organizations. A strategic plan provides clarity and transparency from the board on performance expectations and priorities and serves as the overall foundation for organizational infrastructure development and operating plans. However, strategy is only one factor of the overall strategic planning process. Rather, strategy and strategic planning require a scenario-based, tactical, and detailed implementation and execution plan with the right management team and performance metrics to ensure the organization is progressing toward its strategic initiatives. Amid changing reimbursement models, consumerism, and other market disruptors, a strategic plan that is both market-focused and nimble is key for sustainability in an uncertain future.


Adults with a usual source of primary care were more likely to receive preventive screenings and less likely to experience acute care utilization, according to an analysis published by the Milbank Memorial Fund. Data from the 2016–2022 Medical Expenditure Panel Survey (MEPS) showed that adults with a primary care physician (PCP) had substantially higher rates of preventive services. For cardiovascular risk factors, 95.5% of adults with a PCP had their blood pressure checked, compared to… Read