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Who We Are
OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs.
Our mission is to provide the payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

The Latest From OPEN MINDS
The Latest Executive Briefing

About 1% of emergency department (ED) visits in the U.S. are related to mental health or substance use disorders (SUDs). For every 1,000 ED visits, 53 of them are related to mental health per data from the new analysis, Mental Health-Related ED Visits.
For SUDs, 49 out of every 1,000 ED visits were drug-related (see National Estimates From Drug-Related ED Visits, 2023 and National Center For Health Statistics, ED Visits). These data are based on primary diagnoses and do not include behavioral health conditions as a secondary reason for ED visits.
Of the mental . . .
Want To Read…Our Next Executive Education Event
- Brandie D. Williams, M.Ed, Ed.S,
Deputy Executive Director, Rappahannock Area Community Services Board (RACSB)
- Danielle Ross,
SVP & GM, Consulting & Managed Services, Netsmart
Our Most Recent Market Intelligence
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Colorado’s Behavioral Health Safety Net System: Pending Reimbursement Changes & Financial Trends, 2019-2026: An OPEN MINDS Market Intelligence ReportMarket Intel Reports
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Memorandum & Order In State Of Washington Et Al, v. Department Of Housing & Urban Development; National Alliance To End Homelessness v. Department Of Housing & Urban DevelopmentMarket Intelligence Resources
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Children’s Home Of Jefferson: An OPEN MINDS Organizational ProfileOrganizational Profiles
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Homeless Street Outreach By Access Services: An OPEN MINDS Program ProfileInnovative Program Profiles
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Preparing For Value-Based Payments: The OPEN MINDS Management Newsletter, July 2026The OPEN MINDS Management Newsletter, July 2026
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Our Latest Industry News
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Alaska Creates New Behavioral Health Residential Care License To Address Complex Care Needs
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26 States Sue To Block Medical Frailty Provisions In Interim Medicaid Work/Community Engagement Rules
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Child Well-Being Declined In 29 States Between 2019 & 2024, Improved In 15 States & Remained Stable In 6 States; Education Losses Drove The Decline
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44% Of New York Medicaid Home Care Agencies Report Week-Long Waits For Eligibility Evaluations
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CMS Launches Medicare GLP-1 Bridge Program With $50 Monthly Copayment For Weight Loss Medications
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What Our Clients Are Saying
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“OPEN MINDS is always in the conversation at OHEL. Our executive staff is always sharing the great content we get from you and it helps our strategic thinking.”CEO, OHEL Children’s Homes & Families
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“Keeping ourselves current with info from OPEN MINDS will be a key part of our success!”Chief Of Staff & Executive Communications, Vertava
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“This presentation was absolute 24k Gold and provided excellent information on planning during this uncertain time. Very helpful in taking in the larger picture of our future with helpful tips that are easily applied to agency policies and practices.”Employee, i2iCenter
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“I am ever so grateful for OPEN MINDS! I founded Friendship in the 70’s but until I met you, I had no mentor!”CEO/Founder, Friendship
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“Rarely a day goes by that I don’t forward something from OPEN MINDS to my staff.”Chief of Staff, Elwyn
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“Thanks for what you and your team are doing to help our industry manage through this by informing our perspectives. Can’t imagine trying to think strategically in the midst of so many moving parts without y’all.”CEO, Disability Services Provider Organization
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Chief Executive Office, Community Mental Health Center, Ohio
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“It’s the best one-stop-shop for information on the complex issues in health and human services. I no longer need my Google Alerts.”Marketing Executive, Medicaid Health Plan
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“I admire your savvy way of explaining our business changes and the bright and articulate way of breaking it down for the folks in the field.”Diana Carter Branham, MSW, LCSW, Grant-Blackford Mental Health Inc., Community Support Program
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“I just want to thank you for the great articles and information that I receive through OPEN MINDS. It is keeping me informed of what is going on in health care and helping me to expand my knowledge in my particular field. Just wanted to let you know that I am grateful.”Behavioral Health Professional, Mental Health Clinic, Indiana
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“OPEN MINDS has become our primary marketing resource for the behavioral health market. If it’s happened, happening, or going to happen… they know ALL about it! OPEN MINDS energized team members deliver objective data that will drive the evolution of management in behavioral health!”Sales & Marketing Director, Tech Company
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“Of all the newsletters I get, yours is the ONLY one I open every single time – no joke – even if it’s a topic that’s only tangential to my work, your info and insights are valuable.”Executive Director, Samaritan Counseling Center of the Northwest Suburbs
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“… through all my BH career, I have always appreciated what you created with OPEN MINDS. I have recommended it as the ‘go to’ resources so many times and it continues to improve as the trusted voice in our field.”Staff VP UM GBD BH, AmeriGroup RealSolutions
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Harbor Behavioral Health


