OPEN MINDS

Improving complex health care systems through information, education, and strategic guidance.

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Expertise Areas

For over thirty years, OPEN MINDS has been singularly focused on the sectors of the health and human service field serving complex consumers. Click to learn more about our specific expertise and experience in your market.

Services & Solutions

Our team's unique expertise and C-Level experience differentiates OPEN MINDS from others in the field. Click to learn how our award-winning services and solutions can support your organization's goals.



OPEN MINDS is a national leader in market intelligence and management best practices focused on organizations serving consumers with chronic conditions and complex needs. Our unique approach is based on focus and synergy:

First, we stay exclusively focused on a very specific set of domains in the health and human service field - mental health, addiction treatment, chronic disease management, intellectual and developmental disabilities services, disability supports and long-term care, children's services, juvenile justice, corrections health care, and social services. We have deep knowledge of these market areas - and the $860 billion in spending in each.

Second, our unique structure and variety of services fosters a unique synergy between market intelligence and tradecraft. Our team is research-based at its core – with 40+ team members dedicated to tracking every market development, government contract, legislative change, payer, and provider organization in the field. We combine this wealth of market research with a national team of seasoned executives, subject matter experts, and strategic analysts with 'on-the-ground' management experience to provide real-world insights and solutions to the organizations we support.

For over three decades, OPEN MINDS has been the 'bridge to business success' for thousands of organizations in health and human services. We understand and interpret the implications of changing policy and changing science - and how to navigate and leverage those changes for organizational sustainability and success. Learn more about how we can help your organization by using the buttons below:

The Latest From OPEN MINDS

  • Compliance Is Just The Start
    By Monica E. Oss, Chief Executive Officer 05/26/2022


    Compliance is so yesterday. Consumers and health plan managers expect that provider organization executive teams have mastered compliance. Their focus now is value—that elusive combination of quality, performance, and 'reasonable' costs (see 40% & Counting and  56% Of Payers Had Outcomes-Based Provider Reimbursement In Place As Of September 2021). How do executive teams move their culture from 'what is compliant' to 'what is optimal' for consumers'? There are many elements in that transition, but I think adopting a data-driven culture with a data-driven approach to decision making and management is critical. While many executives think this transition is all about dashboards and reporting, that is the easiest part. Building a culture with a focus on performance—and the willingness to make changes (in staff, processes, service lines, and more) based on that data is the challenge.…
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