Bob Bates, Chief Executive Officer, ContinuumCloud & Monica E. Oss, Chief Executive Officer, OPEN MINDS, Discuss Revenue Cycle Management, Workforce, Outcomes & Automation

In this in-depth conversation, Monica E. Oss, CEO & Founder of OPEN MINDS, sits down with ContinuumCloud's CEO, Bob Bates, to explore the most pressing challenges and opportunities facing organizations delivering behavioral health services. They dive into key industry issues, including revenue cycle management (RCM), workforce efficiency, automation, and the role of data in transforming health care operations.

The discussion focuses on bridging gaps in service delivery and improving outcomes, and it highlights actionable insights . . .

Want To Read More? Log In Or Become A Paid Member
Resource Available For Paid OPEN MINDS Circle Members Only
Not a paid member? Don't miss out! Sign up today and receive unlimited organizational access to all OPEN MINDS strategic advice, market intelligence, and management best practices – over 250,000 resources!
If you are already a paid member, log in to your account to access this resource and more. If you are a free member, you will need to upgrade to a paid membership before accessing this resource.

If you are not yet a paid member, learn more about the OPEN MINDS Circle Market Intelligence Service Membership on our website, reach out to our team at info@openminds.com, or call us at 877-350-6463.

Treatment Innovation & Treatment Technology

Treatment technology is at the heart of fundamental restructuring of the health and human service system, particularly in sectors serving consumers with the most complex needs. Tech-enabled treatment has the potential to improve clinical decision making and consumer outcomes, as well as reduce unnecessary administrative burdens. Historically, the health and human service system does not have a great executive bench for understanding and assessing the plethora of new technology options—leaving the “science to service” gap larger than ever. However, as payers look for innovative approaches that go beyond traditional forms of treatment, provider organizations must step up to the challenge and leverage new technologies and virtual delivery systems that engage and empower consumers.


Latest Resources
More than half (53.6%) of adults age 18 and older surveyed about their use of artificial intelligence (AI)-powered chatbots said they use chatbots to help manage stress, anxiety, or other mental health needs. About 15% said they use chatbots for these purposes every day. Use of AI chatbots was highest among those between ages 25 and 34, with 80% reporting that they had used this technology. The survey was conducted for George Mason University’s College… Read