Workforce issues continue to dominate strategy discussions in the health and human service space. The dominant issues are the cost of competing for talent, improving retention, and optimizing talent investments. The impact of these workforce issues on strategy is in the return on investment (or not) of new initiatives—can organic growth happen with the current workforce costs?

To get a bead on the movement in the workforce landscape, a new survey, FUTURE OF WORK—2024 Balancing Priorities In An AI-driven World, sheds light on some of the changes in the past year in the talent management landscape. The . . .

Want To Read More? Log In Or Become A Free Member
Resource Available For All OPEN MINDS Circle Members
If you are already a member, log in to your account to access this resource and more.

You can become a free member and get access now. Learn more about the OPEN MINDS Circle Market Intelligence Service Membership. Reach out to our team at info@openminds.com, or call us at 877-350-6463.

A Paid OPEN MINDS Circle Membership provides unlimited organizational access to all OPEN MINDS strategic advice, market intelligence, and management best practices – over 250,000 resources!

Treatment Innovation & Treatment Technology

Treatment technology is at the heart of fundamental restructuring of the health and human service system, particularly in sectors serving consumers with the most complex needs. Tech-enabled treatment has the potential to improve clinical decision making and consumer outcomes, as well as reduce unnecessary administrative burdens. Historically, the health and human service system does not have a great executive bench for understanding and assessing the plethora of new technology options—leaving the “science to service” gap larger than ever. However, as payers look for innovative approaches that go beyond traditional forms of treatment, provider organizations must step up to the challenge and leverage new technologies and virtual delivery systems that engage and empower consumers.


Latest Resources
More than half (53.6%) of adults age 18 and older surveyed about their use of artificial intelligence (AI)-powered chatbots said they use chatbots to help manage stress, anxiety, or other mental health needs. About 15% said they use chatbots for these purposes every day. Use of AI chatbots was highest among those between ages 25 and 34, with 80% reporting that they had used this technology. The survey was conducted for George Mason University’s College… Read