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This;OPEN MINDS;Executive Roundtable was delivered on November 20, 2025, by;Kelsey Stavseth, Executive Director, and Josh Burke, Director of Emergency Services at Northeast Kingdom Human Services (NKHS). They shared how NKHS built its crisis care continuum in rural Vermont. The current NKHS crisis system focuses on integrated, person-centered care across the continuum of mental health and co-occurring crisis services. The system includes 24/7 mental health and co-occurring urgent care (The Front Porch), a mobile crisis team, a 988 call center, and embedded mental health and co-occurring specialists within law enforcement . . .

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Treatment Innovation & Treatment Technology

Treatment technology is at the heart of fundamental restructuring of the health and human service system, particularly in sectors serving consumers with the most complex needs. Tech-enabled treatment has the potential to improve clinical decision making and consumer outcomes, as well as reduce unnecessary administrative burdens. Historically, the health and human service system does not have a great executive bench for understanding and assessing the plethora of new technology options—leaving the “science to service” gap larger than ever. However, as payers look for innovative approaches that go beyond traditional forms of treatment, provider organizations must step up to the challenge and leverage new technologies and virtual delivery systems that engage and empower consumers.

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More than half (53.6%) of adults age 18 and older surveyed about their use of artificial intelligence (AI)-powered chatbots said they use chatbots to help manage stress, anxiety, or other mental health needs. About 15% said they use chatbots for these purposes every day. Use of AI chatbots was highest among those between ages 25 and 34, with 80% reporting that they had used this technology. The survey was conducted for George Mason University’s College… Read

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