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After the launch of the Michigan Medicine Patient Monitoring at Home program, hospitalizations among the participants fell by 59% during the six months after discharge. The average number of hospitalizations per participant declined from 1.38 in the six months before entering the program to 0.57 after discharge. The participants had multiple diagnoses, including COVID-19, congestive heart failure, and hypertension. The remote monitoring program collected real-time vital sign data that was reviewed by registered nurses who, if they noted a problem, could promptly intervene to prevent escalation requiring an emergency department visit or hospitalization.

The length of . . .

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Treatment Innovation & Treatment Technology

Treatment technology is at the heart of fundamental restructuring of the health and human service system, particularly in sectors serving consumers with the most complex needs. Tech-enabled treatment has the potential to improve clinical decision making and consumer outcomes, as well as reduce unnecessary administrative burdens. Historically, the health and human service system does not have a great executive bench for understanding and assessing the plethora of new technology options—leaving the “science to service” gap larger than ever. However, as payers look for innovative approaches that go beyond traditional forms of treatment, provider organizations must step up to the challenge and leverage new technologies and virtual delivery systems that engage and empower consumers.

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