Join Us For The 2025 OPEN MINDS Service Excellence Institute Happening August 12-14

Executive Briefings

A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive—crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.

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  • Necessity Is The Mother Of Invention

    August 14, 2025
    Greetings from sunny Long Beach and the last day of The 2025 OPEN MINDS Service Excellence Institute. It’s been three days of discussion about the best practices—both clinical and administrative—for navigating the many challenges in the market right now.  In my closing remarks at…
  • Managing At 8.5%

    August 13, 2025
    The bad news for employers, federal and state payers, and health plans is that the medical cost trend for the year ahead is at 8.5% for the second year in a row. The new analysis, Medical Cost Trend: Behind The…
  • The Housing/Health Overlap

    August 12, 2025
    The path for addressing homelessness and housing insecurity appears to be on a new trajectory. An executive order issued last month shifts federal policy on homelessness and housing policy toward involuntary civil commitment (see Executive Order Sets New Federal Policy On…
  • The Succession Planning Paradox

    August 11, 2025
    Our recent briefing, The CEO Search Challenge, garnered many comments from our readers. The overall perception is that many leaders are noting that more chief executive officers (CEOs) are leaving—by their own choice or by the choice of their boards of directors—but the…
  • The Smart Home Move

    August 9, 2025
    A majority of older adults see aging in place (the ability to grow old in one’s same home) as an important goal—94% said they want to age in place (see Aging In Place With Assistive Tech Survey). This is good because most…
  • The State Perspective

    August 7, 2025
    With the signing of the Congressional budget bill a couple weeks ago, federal Medicaid spending could be cut by $1 trillion with an estimated increase in the number of uninsured people by 11.8 million (see the OPEN MINDS Market Intelligence Report, The…
  • The Shift Of The Week

    August 6, 2025
    It’s the uncertainty. Based on my recent discussions with leaders in the health and human service field, the shifting sands of government policy and its effect on organizational financial sustainability is what keeps them up at night. This perception is not without…
  • Uncertainty & Opportunity

    August 5, 2025
    On July 4, the Federal Budget Reconciliation passed, and with it literally dozens of changes to the health and human service system (see The 2025 Federal Budget Reconciliation Bill (H.R.1 – One Big Beautiful Bill Act): Implications For The Health…
  • Carry-On EHR

    August 4, 2025
    The requirements for clinicians to “document” their work started with third-party payment. Without documentation (the right documentation), there is no payment. Over the years, the documentation process has changed from documentation on paper files to documentation using a computer. And the…
  • We’re All Techies Now

    August 2, 2025
    Is there a job left in health and human services that doesn’t demand some type of tech knowledge? It appears the answer is no. That is not surprising since estimates are that nearly six in ten workers will require tech…
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