By Sarah C. Threnhauser

We are seeing a lot of change in the long-term services and supports (LTSS) market: First, we are increasingly seeing LTSS shifted to competitive managed care models (see Changing Financing Of Long-Term Services & Supports - A New Business Model In Its Wake). Second, the demand for LTSS is growing as the demographics of the population (both over and under 65 years of age) in need of assistance with activities of daily living is also increasing (see More Than 20% Of 85+ Adults Need ADL Assistance). The policy goals around these shifts are straightforward: The goal is to improve consumer…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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