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Who We Are
OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs.
Our mission is to provide the payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

The Latest From OPEN MINDS
The Latest Executive Briefing

What are the key issues in successful electronic health record (EHR) implementation? According to a report, of 25 Years Of Electronic Health Record Implementation Processes: compliance, collaboration, competence, and cost.
The more pressing issue for most executive teams is how to best address the challenges endemic in each of these implementation process issues. The study authors identified a number of factors that determine the success or failure of an EHR implementation. At the start, once the decision has been made to acquire new technology, executives need to develop a detailed implementation project plan and establish their internal cross-functional teams . . .
…Our Next Executive Education Event
- Hattie Tracy, Chief Executive Officer & President, Coleman Health Services
- Dawn Carter, Vice President of Clinical Operations & Chief Clinical Officer, Coleman Health Services
Our Most Recent Market Intelligence
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Innovation Adoption Among Specialty Care & Primary Care Provider Organizations: The Results Of The 2025 OPEN MINDS Innovation Adoption SurveyMarket Intelligence Reports
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Centers For Medicare & Medicaid Services Announcement Of Calendar Year (CY) 2026 Medicare Advantage (MA) Capitation Rates & Part C & Part D Payment PoliciesMarket Intelligence Resources
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Children’s Home Of Jefferson: An OPEN MINDS Organizational ProfileOrganizational Profiles
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Deaf Respite By Advocates: An OPEN MINDS Program ProfileInnovative Program Profiles
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A Plan For Aggressive Cash Management: The OPEN MINDS Management Newsletter, June 2025The OPEN MINDS Management Newsletter, June 2025
Our Next Executive Institute

On-Demand Presentations
Our Latest Industry News
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CMS Rescinds EMTALA Guidance On Emergency Abortions
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61% Of Nurses Said They Plan To Change Their Job Within One Year
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California Reports Increasing Use Of Free BrightLife Kids & Soluna Behavioral Health Platforms For Youth & Families
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Due To Higher FFS Costs & Higher Member Risk Scores, Medicare Advantage Capitation Payments To Increase By 7.2% For The 2026 Plan Year
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Alabama Advances Its Reentry 2030 Goals With New Workforce Legislation & A Reentry Commission Report
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What Our Clients Are Saying
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“OPEN MINDS is always in the conversation at OHEL. Our executive staff is always sharing the great content we get from you and it helps our strategic thinking.”CEO, OHEL Children’s Homes & Families
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“Keeping ourselves current with info from OPEN MINDS will be a key part of our success!”Chief Of Staff & Executive Communications, Vertava
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“This presentation was absolute 24k Gold and provided excellent information on planning during this uncertain time. Very helpful in taking in the larger picture of our future with helpful tips that are easily applied to agency policies and practices.”Employee, i2iCenter
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“I am ever so grateful for OPEN MINDS! I founded Friendship in the 70’s but until I met you, I had no mentor!”CEO/Founder, Friendship
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“Rarely a day goes by that I don’t forward something from OPEN MINDS to my staff.”Chief of Staff, Elwyn
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“Thanks for what you and your team are doing to help our industry manage through this by informing our perspectives. Can’t imagine trying to think strategically in the midst of so many moving parts without y’all.”CEO, Disability Services Provider Organization
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Chief Executive Office, Community Mental Health Center, Ohio
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“It’s the best one-stop-shop for information on the complex issues in health and human services. I no longer need my Google Alerts.”Marketing Executive, Medicaid Health Plan
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“I admire your savvy way of explaining our business changes and the bright and articulate way of breaking it down for the folks in the field.”Diana Carter Branham, MSW, LCSW, Grant-Blackford Mental Health Inc., Community Support Program
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“I just want to thank you for the great articles and information that I receive through OPEN MINDS. It is keeping me informed of what is going on in health care and helping me to expand my knowledge in my particular field. Just wanted to let you know that I am grateful.”Behavioral Health Professional, Mental Health Clinic, Indiana
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“OPEN MINDS has become our primary marketing resource for the behavioral health market. If it’s happened, happening, or going to happen… they know ALL about it! OPEN MINDS energized team members deliver objective data that will drive the evolution of management in behavioral health!”Sales & Marketing Director, Tech Company
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“Of all the newsletters I get, yours is the ONLY one I open every single time – no joke – even if it’s a topic that’s only tangential to my work, your info and insights are valuable.”Executive Director, Samaritan Counseling Center of the Northwest Suburbs
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“… through all my BH career, I have always appreciated what you created with OPEN MINDS. I have recommended it as the ‘go to’ resources so many times and it continues to improve as the trusted voice in our field.”Staff VP UM GBD BH, AmeriGroup RealSolutions
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Harbor Behavioral Health