Executive Briefings

A series of insights from OPEN MINDS Founder and CEO, Monica E. Oss, Executive Briefings are crafted for executive leaders navigating the complexities of health and human services. Each briefing connects market intelligence with expert analysis to help guide strategy, respond to disruption, and improve organizational performance.

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  • Tech First For Digital Transformation

    December 17, 2025
    There is a wealth of cost/benefit and return-on-investment (ROI) data on health and human service organizations using technology for improving operational and administrative efficiency. For example, when Avita Behavioral Health invested in performance and revenue dashboards, and adopted metrics-based management,…
  • Tech Transformation

    December 16, 2025
    Over 90% of health and human service organizations experienced a cyberattack in the past 12 months. The average number of cyberattacks within that 12-month period was 43, according to a new survey, 2025 Poneman Health Care Cybersecurity Survey. These cyberattacks…
  • Queue The Cure

    December 15, 2025
    Technology and analytics are an important ingredient in almost every domain of health and human services—including crisis services. That was the focus of my remarks in the recent podcast episode—Being There For Youth—of the 988 Crisis Jam Podcast. For organizations…
  • The Top Social Threat To Seniors Is… 

    December 13, 2025
    America’s 65+ population is growing rapidly. This 58 million-person group will reach 82 million by 2050, an increase of 41%. And this population sees the ability to age in place—to stay in their home and live independently as long as…
  • Making Crisis Work, The Rural Edition

    December 11, 2025
    There are over 10,000 mental health apps available to consumers (see Methods For Navigating The Mobile Mental Health App Landscape For Clinical Use). One question raised in a recent research article—Mental Health Apps And Crisis Support: Exploring The Impact Of…
  • From Scrolls To Sessions

    December 10, 2025
    Online reviews matter—no matter how annoying or problematic. How much is the question. Studies of consumer use of online reviews in selecting provider organizations and clinicians vary. One study found the rate to be 73% of consumers (see The Role Of…
  • Ctrl + Staff: Rebooting Your Tech Team 

    December 9, 2025
    The proportion of health care organizations using artificial intelligence (AI) increased by a few points between September 2023 and May 2025—from 5.9% to 8.3%, respectively. The health care sector lagged behind all other areas of the economy in AI adoption—finance…
  • The State Of It All

    December 8, 2025
    If you want to see the future of the health and human service market, don’t look to Washington—watch the states. The past 11 months of changes in policies and budgets brought by the Trump administration has pushed many policy decisions and…
  • The C-Suite Comp Question  

    December 6, 2025
    How much are executives worth? Elon Musk became the first executive with a trillion dollar pay package (see Tesla Shareholders Approve CEO Elon Musk’s $1 Trillion Pay Package). Health care nonprofit executives topped the list of ‘highest paid nonprofit execs’ (see…
  • When Cyber Luck Runs Out

    December 5, 2025
    Most data breaches in health and human services are not an accident. That was my takeaway reading the new analysis (see Health Care Data Breaches Surge To Record Levels In 2024). The analysis reported hacking constituted nearly 80% of breaches in 2023.…
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