Interested In Contracting With The VA? Second, Understand Who They Serve

In response to a reader question about potentially expanded opportunities for contracting with the Department of Veterans Affairs (VA) in the wake of the scandal about waiting lists and lack of access, I wrote yesterday about the importance of first understanding the Veterans Health Administration (VHA) and provided a strategic overview of the system (see Interested In Contracting With The VA? First, Understand The System). But the service system is just one element. Understanding who is eligible for services and how they are eligible is the next.

There are currently about 21.6 million veterans in the U.S. – 9 . . .