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This presentation, sponsored By U Squared Interactive, was given by Elizabeth A. Holden, M.Ed., CRC, LPC, Program Director, Commercial Products, UPMC Health Plan, Terri Cox Glassen, RN, MN, Director, Clinical Program Development, Cigna, and Mike Manocchia, Ph.D., Director & Senior Scientist, Cigna Analytics, at the 2015 OPEN MINDS Strategy and Innovation Institute in New Orleans, LA, on June 17, 2015. In the presentation, Elizabeth A. Holden, Terri Cox, and Mike Manocchia discussed how their organizations are using consumer technologies and how these technologies have changed their relationships with consumers and provider organizations . . .

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