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March 1, 2010 Bob Thompson along with other members of CustomerThink Corporation published their research on social media and customer service in the report titled How to Use Social Media to Improve Customer Service and Cut Costs. This report provides the reader with the knowledge he/she will need to compete in the Social Economy, and how CrowdService can help your business build more loyal customer relationships. The topics discusses in this report include: a welcome to the social economy, consumer interaction channels, strategic benefits of CrowdService, building the business case, CrowdService at work, and tips to succeed with CrowdService . . .

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Market Intelligence Resource | March 1, 2010

How to Use Social Media to Improve Customer Service and Cut Costs

March 1, 2010 Bob Thompson along with other members of CustomerThink Corporation published their research on social media and customer service in the report titled How to Use Social Media to Improve Customer Service and Cut Costs. This report provides the reader with the knowledge he/she will need to compete in the Social Economy, and how CrowdService can help your business build more loyal customer relationships. The topics discusses in this report include: a welcome to the social economy, consumer interaction channels, strategic benefits of CrowdService, building the business case, CrowdService at work, and tips to succeed with CrowdService . . .

Want To Read More? Log In Or Become A Paid Member
Resource Available For Paid OPEN MINDS Circle Members Only
Not a paid member? Don't miss out! Sign up today and receive unlimited organizational access to all OPEN MINDS strategic advice, market intelligence, and management best practices – over 250,000 resources!
Log In
If you are already a paid member, log in to your account to access this resource and more. If you are a free member, you will need to upgrade to a paid membership before accessing this resource.

Become A Paid Member
If you are not yet a paid member, learn more about the OPEN MINDS Circle Market Intelligence Service Membership on our website, reach out to our team at info@openminds.com, or call us at 877-350-6463.