New Hampshire Market Conduct Examination Of Anthem Focused On Coverage & Claims Handling Practices For Substance Use Disorder Treatment Services During 2015

On Mach 2, 2017, the New Hampshire Insurance Commissioner released this market conduct examination report focused on Anthem coverage and claims handling practices for substance use disorder (SUD) treatment services during 2015. The examination was intended to provide a high-level overview of the examination results. The report includes sections which detail the scope of the examination, tests conducted, findings and observations. Additionally, the examination noted the overall shortage in New Hampshire of available SUD and behavioral health provider organizations in which to contract . . .