Nursing Homes: More Reliable Data & Consistent Guidance Would Improve CMS Oversight of State Complaint Investigations
April 7, 2011 The United States Government Accountability Office (GAO) recently began to address concerns that have been raised about the timeliness and adequacy of complaint investigations of overnight of nursing homes by the Centers for Medicare and Medicaid Services (CMS). These complaints, made by residents, family members, and others, are now being examined by the GAO. GAO analyzed complaints and made recommendations of improvement. Download the Report . . .
