Here’s a challenge for executive teams: Today’s health care consumers expect provider organizations to provide not only good services, but convenience and accessibility as part of their standard operating procedures. The solution for most organizations is to be found through technology, which is at the forefront of most strategies for reshaping the relationship between consumers and provider organizations. For consumers, a virtual care platform can offer enhanced access to clinical professionals and increased accessibility to treatment.

What does a virtual care strategy look like in practice? To answer that question, we spoke with Debbie Cagle, Chief Marketing Officer . . .

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