The health and human service market is changing. My colleagues Jon Evans and Paul Duck recently spoke about the change drivers and the implications (see Successfully Managing Through Chaos: Perspectives For Health Human Service Executives. Part 1: Health Care Policy & Market Trends In 2025)—and the uncertainty in the field today. The problem is that the current change is chaotic—and in many ways defies traditional executive decision-making practices.

So, how are C-suite executives choosing to reinvent their organizations in the face of this change?;And how are they making those decisions? That was the focus . . .

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