By Monica E. Oss Family involvement and engagement is considered to be an important contributor to consumer health outcomes. Families play a key role in promoting health and wellness, managing chronic and complex conditions, and assisting with transitions and ongoing care for consumers of all ages. (Note that “family” is defined as “two or more persons related in any way biologically, legally, or emotionally”.) In fact, of the four principles in the patient-centered medical home (PCMH), two involve families – a care planning process driven by partnerships between physicians, consumers, and the consumers’ families, and active participation of consumers and families in quality improvement at…