External EAP Average Clinical Utilization Rate Is 11 Sessions Per 100 Employees

External employee assistance programs (EAPs) provide an average of 11 counseling sessions per 100 employees; the clinical utilization rate ranges from 0.1 sessions to 44.9 sessions; the median is 7.9 sessions. On average, EAP counselors provide 2.47 counseling sessions per case  (the median number of sessions per case is 2.36). Dividing the mean number of counseling sessions by the number of counseling sessions per case, results in a mean counselor case rate (CCR) of 4.5 EAP counseling cases per 100 covered employees. The CCR ranges from  0.1 to 15.6 per 100 employees . . .