53% Of Consumers Report They Cannot Access Their EHR Data Online

More than half of consumers (53%) say they have had difficulty accessing all of their electronic health record (EHR) data online. Of those who reported difficulty accessing their health data, 32% have had difficulty accessing their medical record; 31% have had difficulty accessing their biometric information; 29% have had difficulty accessing their lab records; and 25% have had difficulty accessing their prescription history. About 29% have had difficulty accessing their insurance information. A significant share of consumers, (39%) have not attempted to access their clinical health data from a mobile device.

These findings were reported in “You Probably Don’t . . .