Community Health Worker Peer Support Programs In Primary Care Improve Access To Care
Consumer access to health care services and adherence to treatment for chronic conditions improved among patients of primary care patient-centered medical homes (PCMH) operated by 10 provider organizations that implemented community health worker (CHW) peer support programs. CHWs are paraprofessionals who provide peer support services, including assistance with daily management and prevention, social and emotional support, care coaching and encouragement for people with chronic conditions, and linkages to clinical care and community resources. The models used by the 10 CHW peer support programs focused on improving patient self-management and treatment adherence for type 2 diabetes and other chronic . . .
