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During 2014, 51% of Kaiser Permanente patient encounters occurred via virtual visit technologies such as secure e-mail, video visits, or by telephone. About 36% of encounters took place via secure e-mail through the Kaiser Permanente My Health Manager online software or mobile application, and 15% took place by telephone. During 2013, 4.4 million of Kaiser Permanente’s 9.1 million members used My Health Manager to send 14.7 million secure e-mails to ask non-urgent medical questions or request appointments, to request 14.8 million online prescription refills, and to view 4.4 million lab . . .

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Weekly News Wire | February 15, 2015

Half Of Kaiser Permanente Patient Encounters Took Place Through Virtual Visits In 2013

During 2014, 51% of Kaiser Permanente patient encounters occurred via virtual visit technologies such as secure e-mail, video visits, or by telephone. About 36% of encounters took place via secure e-mail through the Kaiser Permanente My Health Manager online software or mobile application, and 15% took place by telephone. During 2013, 4.4 million of Kaiser Permanente’s 9.1 million members used My Health Manager to send 14.7 million secure e-mails to ask non-urgent medical questions or request appointments, to request 14.8 million online prescription refills, and to view 4.4 million lab . . .

Want To Read More? Log In Or Become A Paid Member
Resource Available For Paid OPEN MINDS Circle Members Only
Not a paid member? Don't miss out! Sign up today and receive unlimited organizational access to all OPEN MINDS strategic advice, market intelligence, and management best practices – over 250,000 resources!
Log In
If you are already a paid member, log in to your account to access this resource and more. If you are a free member, you will need to upgrade to a paid membership before accessing this resource.

Become A Paid Member
If you are not yet a paid member, learn more about the OPEN MINDS Circle Market Intelligence Service Membership on our website, reach out to our team at info@openminds.com, or call us at 877-350-6463.

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