Louisiana DCFS Restructuring Centralized Intake Operations To Improve Child Welfare Response

As part of its implementation of a series of strategic actions to strengthen and stabilize the frontline child welfare workforce, centralized intake (CI) operations are being restructured to reinforce child safety, rapid response, and accountability in how reports of abuse and neglect are handled, the Louisiana Department of Children and Family Services (DCFS) announced. The plan calls for CI staff to report to a DCFS office, improving connection to field operations, training, and supervisory support. The move toward in-office and community-based work reflects both national best practice and the evolving expectations for public service delivery, the announcement stated . . .