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More than 5% of ChatGPT messages globally are estimated to be about health care, according to an OpenAI survey.

Nearly 2 million ChatGPT messages per week in the U.S. focus on health insurance, including comparing plans, understanding prices, handling claims and billing, eligibility and enrollment, and coverage and cost-sharing details, the company stated.

In addition, an estimated three in five adults in the U.S say they have used AI tools for their health or health care in the past three months, according to the survey. Among U.S. adults who have used AI for health care queries . . .

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