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This presentation occurred at The 2024;OPEN MINDS;Institute For Operational Excellence during The 2024;OPEN MINDS;Whole Person Care Summit. Attendees heard from Karen Carloni, NCC, LCPC, CRC, Former Chief Operating Officer, Cornerstone Montgomery. She discussed assessing clinical and operational dimensions of implementing integrated care, including staffing, technology, workflow, financing, and performance management considerations, identifying common pain points in the implementation process and strategies to overcome them and explored evidence-based practices that support an effective whole person care growth strategy in behavioral health and healthcare settings.

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