"The Perfect Storm." I didn't describe the health and human service landscape this way – but I did hear someone at a recent provider organization meeting in New York use the phrase.

It's an apt analogy for health and human service provider organizations. And, like any storm, there are two issues for survival – surviving the turbulence of the storm itself and thriving in the post-storm "new normal."

On I mentioned the three challenges that provider organizations face in this "perfect storm" in my briefing Specialist Options In An Integrated Care Management World all members. The first two challenges . . .

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