Certified community behavioral health center programs (CCBHCs);are mandated to provide some crisis services—including providing mobile crisis response within one hour (2 hours in rural/frontier areas) to individuals in the service area. This is a critical capacity function because, as of 2022, only 20% of mental health treatment facilities offer off-site crisis services, resulting in 60% of all U.S. counties without these services.

A recent national study—Determinants Of When Community Behavioral Health Clinics Partner With Emergency Response Systems: The Role of Capacity In 911 Referral And Co-Response Models—looks at whether CCBHCs have . . .

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Strategy & Strategic Planning

Strategic planning is an essential business process for health and human service provider organizations. A strategic plan provides clarity and transparency from the board on performance expectations and priorities and serves as the overall foundation for organizational infrastructure development and operating plans. However, strategy is only one factor of the overall strategic planning process. Rather, strategy and strategic planning require a scenario-based, tactical, and detailed implementation and execution plan with the right management team and performance metrics to ensure the organization is progressing toward its strategic initiatives. Amid changing reimbursement models, consumerism, and other market disruptors, a strategic plan that is both market-focused and nimble is key for sustainability in an uncertain future.