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This presentation took place at The 2024;OPEN MINDS;Institute For Operational Excellence. Sharon Hicks, MSW, MBA Senior Associate, and Thomas Starling, Ed.D., Executive Vice President at OPEN MINDS,;discuss a deep dive into today’s workforce climate and peer into future outlooks. Our faculty shared strategies for recruiting and retaining a skilled workforce and ways to improve organizational performance to support today’s workforce. Executive attendees learned the following how to determine the best strategy for recruitment and retention, how to develop a performance-based model to use with staff, models for employee flexibility, how . . .

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