Going ‘Virtual Service’ – Reaching Consumers Where They Are At With Telehealth & More – An Overview

This web briefing was delivered by Steve Remillard, Senior Associate, OPEN MINDS, on April 23, 2020 as part of The OPEN MINDS Executive Blueprint For Crisis Management – Building Organizational Sustainability & Success In A Disrupted Market series. In the web briefing, Mr. Remillard discussed the telehealth market before COVID-19 including utilization, regulation, and perception; the new rule base for going ‘virtual service’ during the pandemic with the latest COVID-19 telehealth rules and updates; and how to plan for the future of telehealth as a new paradigm after the crisis . . .