How Citrus Health Assesses & Improves Margin Issues For The Organization & Its Service Lines

This presentation occurred at The 2025;OPEN MINDS;Performance Management Institute during The 2025;OPEN MINDS;CFO Summit. During this session, Jose Garcia, MBA, CHCQM, Chief Financial Officer and Ivonne Ruiz, Psy.D., Care Coordination Program at Citrus Health Network, Inc. spoke on key metrics utilized to diagnose margin issues across service lines, how Citrus Health weighs the benefits of service line synergies against poor performance, and service line improvement strategies and how Citrus Health determines when a service line is no longer in the best interest of its mission.

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