Leveraging Technology To Enhance Consumer Experience & Engagement

This presentation took place during The 2022 OPEN MINDS CEO Technology Summit at The 2022 OPEN MINDS Technology & Analytics Institute. In this session, attendees got an overview of consumer-facing technology promoting from consumer decision support and health management tools; and learned more about how to optimize consumer experience – website, social media, information, data portal, scheduling, fee schedules, billing, and more. Featured speakers:

Rachel Wood, Ph.D., Vice President, Learning Health Systems, Discovery Behavioral Health

Jim Geckler, President & Chief Executive Officer, Harmony Foundation

Ken Carr, Senior Associate, OPEN MINDS

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