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This presentation took place at The 2022 OPEN MINDS Management Best Practices Institute. In an unpredictable market, growth is essential to organizational sustainability. One growth option is to replicate a successful service line—taking it to new consumer groups, new locations, and/or new geographies. The question is how to make replication successful. This session focused on:

A best practice model for service line replication

Requirements for successful service line replication

A roadmap for rolling out a new service line in a new location

Speakers:

Anthony M. Hassan, Ed.D., LCSW, President and CEO, Cohen Veterans Network

Joseph P. Naughton . . .

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