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This presentation, sponsored by Netsmart, took place at The 2023 OPEN MINDS Performance management Institute. Erica Gregory, Senior Vice President and General Manager of Revenue Cycle Management, Netsmart, reviewed the current trends around RCM technology and what you need to know to take your operations in to the future. In this session, attendees learned:

About the RCM technology landscape and current trends around automation, bots and AI

The RCM process and where technology automation best fits within the cycle to optimize quality and quantity from your workforce

Insights about the value both humans and bots can bring to your operations . . .

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