Leveraging Technology As A Catalyst For Improved Service Delivery: The Outreach & NuPath, Inc. Approach

This presentation took place at The 2024;OPEN MINDS;Technology & Analytics Institute. Attendees heard from Kelsey Silver, Assistant Vice President Of Quality & Data Analytics, Outreach and Greg Morris,;Senior Vice President Of Admin-Ops, NuPath, Inc. discussed how to measure your tech investment’s ROI and what to do if you’re not seeing a return, innovative approaches to utilize your business plan to leverage technology across several key objectives, and what data CEOs should analyze to evaluate how well the tech strategy is working.

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