Planning A Digital Consumer Experience

This presentation took place at The 2023 OPEN MINDS Strategy & Innovation Institute. Attendees heard from provider organizations that are planning and implementing a range of digital services to improve the consumer experience, including:

Developing practical technology innovations around consumer needs

Incorporating digital tools to enhance consumer experience and consumer engagement

Delivering more significant value to consumers by reshaping how technology is deployed

Featured Speakers:

Vincent Bemmel, Ph.D., Director, Technology & Innovation, Catalight

Lindsey Sneed, Ph.D., BCBA-D, Vice President, Clinical Excellence, Catalight

Michaela Statt, LMSW, Vice President Of Outpatient Services, Copa Health

Emily Del Vecchio, Executive Vice . . .