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Marketing & Business Development

Marketing and business development are essential for raising organizational awareness, gaining customers, and making sales. For health and human service provider organizations, understanding the needs of the consumer population that is served by the organization and developing a service that meets their needs at a fair cost is key. A marketing strategy must be integrated within an organization’s strategic plan in a way that will ultimately foster growth and support the organization’s overall business goals—from identifying the objectives and conducting a market analysis, to marketing strategy development and implementation.


It is critically important to research and understand the macrotrends driving the market on both the national and local levels when building strategy (see Crafting Organizational Strategy: A Best-Practice Path To Success & Sustainability). These environmental trends are part of the external market landscape analysis. Here is a step-by-step process for researching and analyzing these environmental trends, including examples and discussion on how to best engage your executive team in the analysis. Additionally, we cover… Read