OPEN MINDS, The Behavioral Health & Social Service Industry Analyst Industry News In late February 2004, the Society for Human Resource Management (SHRM) conducted a survey of 373 human resource (HR) professionals, indicating that in 2002 and 2003 three- quarters of them had changed the health care plan designs of their organizations usually to reduce employer costs. While costs are undoubtedly the primary concern organizations experience, only three percent of HR professionals have indicated their organization had considered eliminating health care coverage. The report found that "[w]hen evaluating health care plans, 93% of HR professionals indicated they use cost . . .